Setting the right pricing for your hospitality business is crucial for profitability and guest satisfaction. Whether you run a shortlet, Airbnb, serviced apartment, or hotel, a well-thought-out pricing strategy can help you attract the right customers, maximize revenue, and stay competitive. As your hospitality consultant, I’ll guide you through the best practices for pricing and […]
How To Handle Refunds and Cancellation Requests In Your Shortlet Business
The Importance of Having a Refund and Cancellation Policy in Your Shortlet Business Running a shortlet or Airbnb business in Abuja comes with its unique charm and challenges. As one of Nigeria’s bustling cities, Abuja attracts a diverse mix of travelers—from business professionals to tourists. With this clientele diversity, shortlet businesses must prioritize customer satisfaction […]
Location demand trends for Serviced Apartments in Abuja
Abuja, the capital city of Nigeria, is a bustling metropolis with a growing demand for serviced apartments. As an industry insider, I have analyzed data from AirDNA and local sources to forecast the best and worst performing locations for serviced apartments in Abuja this year. This article aims to provide a comprehensive and professional analysis […]
My list of handymen for house repairs and maintenance
After an incident where one of my shortlets had an electrical issue, but which was quickly resolved by my electrician; I realized the gravity of our reliance on skilled handymen. They were the silent architects of our guests’ comfort — from electricians, to plumbers, down to carpenters — a network of unsung heroes, each with […]
Legalities required to run a shortlet / Airbnb business in Nigeria
An important thing you need to do when setting up a new shortlet, is to adhere to certain laws and regulations. Starting a shortlet business requires careful attention to various permits, licenses, and requirements, to ensure legal compliance and prevent the risk of being shut down. Here’s a checklist for new shortlets in Nigeria to […]
How to Handle Difficult Clients in Your Shortlet Business: A Guide for Airbnb Hosts
Running a shortlet business on platforms like Airbnb can be rewarding, but it’s not without its challenges. One of the most common hurdles hosts face is dealing with difficult clients. Whether it’s late payments, unreasonable demands, or disruptive behavior, these situations require tact and strategy. In this blog post, we’ll explore effective ways to manage […]
How to Set your ‘Airbnb’ Shortlet Business up for success in 2024
Short-term rentals, or shortlets, are one of the fastest-growing segments of the hospitality industry. They offer travelers a more personalized and flexible accommodation option, and hosts a lucrative source of income. However, with more and more shortlets popping up every day, how can you stand out from the crowd and attract loyal guests? In this […]